Category
Running a marketplace at scale without losing control.
7 insights
DoorDash unveiled DoorDash Air, its drone delivery service, at its Dash Forward 2026 event. Rather than starting with the aircraft, the company first solved ground-level logistics: restaurant handoffs, packaging, and loading systems. The drone itself came last. The service is und
Revolut, the British fintech with over 80 million customers, confirmed it handed sensitive customer data to an unauthorized third party after being tricked by fraudulent requests sent from a spoofed legitimate government agency email domain. The exposed data included passports, d
Your personality shapes every strategic decision you make — understanding your founder type helps you double down on strengths and hire around your blind spots.
Profitability has overtaken GMV growth as the top goal for marketplace operators in 2026, signalling a fundamental shift in how success is defined.
The biggest marketplace growth constraint in 2026 isn't demand — it's vendor onboarding complexity and failure to activate suppliers through to first sale.
Stripe has built a dedicated infrastructure layer — Stripe Connect — specifically designed for multi-sided marketplaces. It handles supplier onboarding with KYC compliance, multi-party payment splitting, flexible payout scheduling, fraud prevention, and cross-border compliance ac
Jeff Jordan, former eBay executive and a16z General Partner, argues that despite the explosion of new marketplace formats — vertical, mobile-first, B2B, people marketplaces — the underlying management principles remain unchanged. The core principle is 'perfect competition': a mar